Check your booking-specific terms
Safari permits and additional travel services can have different cancellation conditions. Ask for the terms in writing with your quote before payment. This page does not promise a standard refund percentage or a fixed refund period.
How to request cancellation
Send a written request on WhatsApp at +91 9971965629. Include your booking reference, lead traveller name, safari date and the service you want to cancel. Ask our team to acknowledge receipt. Do not share sensitive payment credentials.
Before a permit is issued
If you have paid but the permit has not been issued, ask our team to confirm the booking status and whether cancellation is possible. Any amount due back must be assessed against the services already provided and the conditions disclosed in your quote.
After a permit is issued
Permit cancellation, traveller changes and date or zone changes are subject to the issuing authority’s rules. Some booked components may not be refundable or amendable. Our team will explain the applicable position for your permit rather than assume a refund is available.
Park closure or operational cancellation
If the authorities stop or change a safari because of weather, safety or other instructions, contact our team for the options available. Any rescheduling or refund depends on the authority or service provider’s applicable policy and your confirmed booking terms.
Missed safari and late arrival
Allow time to reach the reporting point and carry the correct original ID. Missing your safari or being refused entry due to incorrect documents does not automatically qualify for a refund. The conditions of the booked services apply.
Refund communication
Where a refund is approved, our team will confirm the amount, any permitted deductions, method and expected processing time in writing. Permit costs, facilitation fees and other services will be explained separately where applicable.
Need help?
Call +91 9971965629. Nothing on this page removes rights available under applicable law.